Last Updated: August 31, 2026
Thank you for visiting and shopping at Washington Bullion LLC (“Company,” “we,” “our,” or “us”). This Shipping Policy outlines how we handle shipping and delivery for orders placed through our website https://washingtonbullion.com (the “Site”). By placing an order through this Site you agree to the terms below.
1. General
All orders are subject to stock availability. We work to maintain accurate stock counts on our Site, but from time to time there may be a discrepancy and we may not be able to fulfill every item at the time of purchase. In that case, we will fulfill the available products and contact you about whether you would prefer to await restocking of the backordered item or for us to process a refund.
2. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment has cleared and your order is confirmed.
You will receive a notification once your order has shipped.
3. Shipping Rates
Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in your order. Payment for shipping is collected with your purchase, and the amount shown at checkout is the final shipping cost to you.
Shipping is free on orders over $999.
4. Carrier and Packaging
Washington Bullion ships with USPS and UPS, and may choose a different shipping provider at its discretion. We will always do our best to protect your orders and shipments by being discreet with shipping labels and by not disclosing or indicating that the contents inside contain precious metals. Orders over $500 require a signature on delivery.
Estimated delivery time after shipment:
- Standard Shipping — 3–5 business days
Delivery delays can occasionally occur due to carrier issues or high demand.
5. Shipping Locations
We ship within the continental United States only. We do not ship internationally.
Local pickup is available at our Union, Missouri store — choose it at checkout and we will contact you when your order is ready.
If you are located outside the continental United States, please contact us to discuss potential options.
6. Shipment Confirmation and Order Tracking
You will receive an email confirmation containing your tracking information on the shipping date of your order. Tracking usually begins showing movement within 24 hours of the label being created.
7. Customs, Duties, and Taxes
Washington Bullion LLC is not responsible for any customs fees, import duties, taxes, or other charges applied to your order. All such fees are the responsibility of the customer.
8. Damages and Lost Packages
Every shipment is insured in transit through the carrier. Washington Bullion LLC is not liable for products damaged or lost during shipping; claims are filed with the carrier and we will assist you with the process. If your order arrives damaged or is missing, please:
- Contact the shipping carrier to file a claim
- Notify us at sales@washingtonbullion.com so we can assist
Report any damaged, incorrect, or missing order to us within 48 hours of delivery. Please retain all packaging materials and damaged goods before filing a claim.
9. Incorrect Shipping Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at sales@washingtonbullion.com. We will do our best to correct it before shipment.
10. Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Company Name: Washington Bullion LLC
- Email: sales@washingtonbullion.com
- Phone: 1-636-744-8181
- Address: 311 E Main St, Union, Missouri 63084
Business hours: Monday–Friday, 9:00am–4:00pm Central. Saturday by appointment. Closed Sunday.
By placing an order through our Site, you agree to this Shipping Policy.